With an appropriate self-assessment individually in conjunction with collaborating with your direct reports, peers, and managers, you will start to uncover options and paths to develop the essential skills and behaviors needed to take your team to the next level.
The job role titles listed below are just a few examples of the important development skills today's workers need to maximize their success. Let us know how we can help you progress in your current professional role through our award-winning training courses.
Our current student testimonials speak volumes!
Sales Professional / Executive
Present and sell products or services to organizations, businesses or government agencies. Maintain client relationships.
Customer Service & Hospitality
Provide support onsite/online services to customers as an information source on various matters. CSR's represent through image & communication.
Administrative Assistant
Responsibilities revolve around supporting others.
Job duties can vary widely depending on company services.
Emerging Leader
Talented high-achievers in current roles. Consistent productivity, subject-matter experts, attain results by their own accord through others. Forward-thinking.
IT Professional
Software/Hardware engineer in a computing environment, manages & handles system & server components related to core IT management.
Team Contributor
TC's are open to learning from colleagues while also open to helping others. Hold themselves accountable for raising team standards & improving others.
Supervisor / Team Leader
Drive group performance by utilizing expertise, peers, influence, creativeness to formulate an effective team. High proficiency & well-respected.
Mid-Level Remote Manager
Executes organizational plans complying with the company policies & act at an intermediary between top-level management & low-level management.
New Manager / Director
New managers transition from getting the work done themselves to getting the work done through others. Self-awareness: 'Flip the script'...
Senior Manager
Generally a team of individuals at the highest level of management of an organization who have the day-to-day tasks of managing that organization, company or corporation. Accounting, marketing, engineering, customer support, etc.
Vice President
The vice president serves as the 2nd/3rd employee in charge of the overall business. Has the authority to purchase, make commitments on behalf of the company. Recognized as significant & important to an organization's functioning.
Director / National Global Leader
Tend to have great motivation, a clear and positive vision & are very good at communicating. They are able to establish a vision within the overall goals of the organization & encourage employees to work together as a unit to reach toward that vision.
Accomplishing the Results You Want
In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities.
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Art of Effective Presentations
In this course, students will learn strategies to master your speaking skills, confidently standing before a group and delivering their message.
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Becoming a Transformational Leader
This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential and become the transformational leaders of the future.
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Building Successful Work Relationships
In this course, students will learn how to build co-operative trust-based relationships that enable them to work productively with other professionals, clearly communicating and respectfully harnessing they're distinctive contributions.
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Business Acumen for Leaders
Students will learn to understand the mechanics of the organization – reading and interpreting financials, making sound business decisions, and setting a course – while also developing the skills to guide and direct your workforce.
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Communicating Across Your Organization
In this course, students will learn to build trust and commitment, motivating others through respectful and authentic interactions.
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Constructive Conflict Management
In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes.
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Contemporary Leadership in a Complex World
Leading others requires building credibility, communicating effectively, developing trust, making decisions, and demonstrating confidence. This course will help students to cultivate the leadership skills that influence others and guide them.
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Critical Facilitation Skills for Leaders
Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others.
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Developing Successful Interpersonal Skills
This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
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Discovering Your Leadership Voice
Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others.
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Effective Leadership Through Coaching
The most successful leaders recognize that their success depends upon the success of those they lead. Enabling others to grow and fulfil their potential by coaching them to discover and apply their talents and strengths is a core competency of leadership.
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Evolving into the Manager Role
In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities.
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Expanding Your Emotional Intelligence
Incorporating powerful tools and classroom activities, students will practice and hone their skills, mastering the strategies learned to effectively communicate, connect with, and support others through healthy and productive interactions.
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Extending Your Sphere of Influence
In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others.
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Leadership Excellence for Senior Management
To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.
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Making the Right Decisions Under Pressure
In this course, students will learn to evaluate options, generate possible solutions, and decide on logical strategies.
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Managing Remote and Virtual Teams
In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities.
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Mastering Positive Assertiveness
In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.
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Navigating The Modern Workforce - Diversity, Culture, Generations
In this course, students will learn how to capitalize on the strengths of your diverse team while directing and guiding them to even greater achievements.
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Prioritizing Your Time Effectively
In this course, students will learn to improve their focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of their time.
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Providing Outstanding Customer Service
This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.
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Strategic Negotiation Skills
Students will learn the essential strategies and techniques needed to guide negotiations from opening discussions through to a positive result. Students will leave with practical solutions to negotiate effectively.
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Thinking with Critical Insight
Students will learn to explore challenges, defy incorrect assumptions, and look at things with new and differing perspectives, incorporating these insights into your thought processes, and enabling them to find solutions to even the most difficult tasks.
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Transitioning into Leadership for an IT Manager
From developing an inspiring vision and empowering members to reach it. To meeting deadlines and evaluating results. This course you will teach students the skills and behaviors needed to successfully transition into an IT manager role.
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Writing for the Business Professional
In this course, you will learn the essential skills needed to organize your thoughts and select the best words and phrases to clearly convey them in writing.
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